Go Power! warrants the GP-DURACUBE-500 for a period of five (5) years from the date of shipment from its factory. This warranty is valid against defects in materials and workmanship for the five (5) year warranty period. It is not valid against defects resulting from, but not limited to:
• Misuse and/or abuse, neglect or accident
• Exceeding the unit’s design limits
• Improper installation, including, but not limited to, improper environmental protection and improper hook-up
• Acts of God, including lightning, floods, earthquakes, fire, and high winds
• Damage in handling, including damage encountered during shipment
This warranty shall be considered void if the warranted product is in any way opened or altered. The warranty will be void if any eyelet, rivets, or other fasteners used to seal the unit are removed or altered, or if the unit’s serial number is in any way removed, altered, replaced, defaced, or rendered illegible.
REPAIR AND RETURN INFORMATION
Visit https://gpelectric.com/support/ to read the “frequently asked questions” section of our website to troubleshoot the problem. If trouble persists:
1. Fill out our online Contact Us form or Live Chat with us
2. Email [email protected]
3. Return defective product to place of purchase
NOTE: Warranty replacements are valid within Canada and the Continental US only. Warranty claims outside this area will incur shipping and handling charges payable by the customer.